Posted tagged ‘chat’

Meet Sam the CyberTwin

8 December 2008

Over the weekend, AMP added a virtual assistant to its website. Her name is Sam and she’s a CyberTwin.

Sam, AMP's CyberTwin

In a nutshell, a CyberTwin is an avatar that’s powered by AI to chat to real humans. In AMP’s case, Sam has been designed to answer customers’ questions about bank accounts and superannuation.

Can we apply CyberTwins to e-learning?

The short answer is “yes”.

According to MyCyberTwin (Dec 2008)…

CyberTeachers are endlessly patient, and have endless depth of knowledge. They can be trained to offer structured support to learn how to use a new piece of technology, bring life to learning content, and chat to thousands of people simultaneously for hours at a time. Our multi-lingual robots help visitors practice their English skills.

And yes, CyberTwins can be deployed into Second Life.


14 October 2008

With virtual classrooms and e-meetings becoming more popular in the corporate sector, netiquette (or “network etiquette”) is becoming increasingly important in our working day.

Similarly, as the myriad of acronyms and abbreviations used in text-based chat become de rigueur for the tech-savvy, the rest of us are left scratching our heads.

To shed some light on the situation for both myself and my colleagues, I have found the following sites on the web:


Top 10 Internet Etiquette Rules to Survive Online

Internet Etiquette Tips for a Safe and Fun Online Experience

Chat, Usenet, and Text Message Acronyms and Abbreviations

The List of Chat Acronyms & Text Message Shorthand

What are your favourite netiquette and chat acronym websites?

tia :)