Posted tagged ‘elearning’

5 games every e-learning professional should play

3 April 2017

You can narrow down someone’s age by whether they include spaces in their file names. If they do, they’re under 40.

That is a sweeping declaration, and quite possibly true.

Here’s another one… Gamers are a sub-culture dominated by young men.

This declaration, however, is stone-cold wrong. In fact, 63% of American households are home to someone who plays video games regularly (hardly a sub-culture). Gamers are split 59% male / 41% female (approaching half / half) while 44% of them are over the age of 35 (not the pimply teenagers one might expect). [REF]

In other words, the playing of video games has normalised. As time marches on, not gaming is becoming abnormal.

Woman and man seated on a couch playing a video game.

So what does this trend mean for e-learning professionals? I don’t quite suggest that we start going to bed at 3 a.m.

What I do suggest is that we open our eyes to the immense power of games. As a profession, we need to investigate what is attracting and engaging so many of our colleagues, and consider how we can harness these forces for learning and development purposes.

And the best way to begin this journey of discovery is by playing games. Here are 5 that I contend have something worthwhile to teach us…

1. Lifesaver

Lifesaver immediately impressed me when I first played it.

The interactive film depicts real people in the real world, which maximises the authenticity of the learning environment, while the decision points at each stage gate prompt metacognition – which is geek speak for realising that you’re not quite as clever as you thought you were.

The branched scenario format empowers you to choose your own adventure. You experience the warm glow of wise decisions and the consequences of poor ones, and – importantly – you are prompted to revise your poor decisions so that the learning journey continues.

Some of the multiple-choice questions are unavoidably obvious; for example, do you “Check for danger and then help” or do you “Run to them now!”… Duh. However, the countdown timer at each decision point ramps up the urgency of your response, simulating the pressure cooker situation in which most people I suspect would not check for danger before rushing over to help.

Supplemented by extra content and links to further information, Lifesaver is my go-to example when recommending a game-based learning approach to instructional design.

2. PeaceMaker

Despite this game winning several prestigious awards, I hadn’t heard of PeaceMaker until Stacey Edmonds sang its praises.

This game simulates the Israeli-Palestinian conflict in which you choose to be the Israeli Prime Minister or the Palestinian President, charged with making peace in the troubled region.

While similar to Lifesaver with its branched scenario format, its non-linear pathway reflects the complexity of the situation. Surprisingly quickly, your hipsteresque smugness evaporates as you realise that whatever you decide to do, your decisions will enrage someone.

I found this game impossible to “win”. Insert aha moment here.

3. Diner Dash

This little gem is a sentimental favourite of mine.

The premise of Diner Dash is beguilingly simple. You play the role of a waitress in a busy restaurant, and your job is to serve the customers as they arrive. Of course, simplicity devolves into chaos as the customers pile in and you find yourself desperately trying to serve them all.

Like the two games already mentioned, this one is meant to be a single player experience. However, as I explain in Game-based learning on a shoestring, I recommend it be deployed as a team-building activity.

4. Keep Talking and Nobody Explodes

As its name suggests, Keep Talking and Nobody Explodes is a multi-player hoot. I thank Helen Blunden and David Kelly for drawing it to my attention.

In the virtual reality version of the game, the player wearing the headset is immersed in a room with a bomb. The other player(s) must relay the instructions in their bomb defusal manual to their friend so that he/she can defuse said bomb. The trouble is, the manual appears to have been written by a Bond villain.

It’s the type of thing at which engineers would annoyingly excel, while the rest of us infuriatingly fail. And yet it’s both fun and addictive.

As a corporate e-learning geek, I’m also impressed by the game’s rendition of the room. It underscores for me the potential of using virtual reality to simulate the office environment – which is typically dismissed as an unsuitable subject for this medium.

5. Battlefield 1

I could have listed any of the latest games released for Xbox or PlayStation, but as a history buff I’m drawn to Battlefield 1.

It’s brilliant. The graphics, the sounds, the historical context, the immersive realism, are nothing short of astonishing. We’ve come a long way since Activision’s Tennis.

Activision's Tennis video game on a vintage TV featuring two blocky players on court.

My point here is that the advancement of gaming technology is relentless. While we’ll never have the budget of Microsoft or Sony to build anything as sophisticated as Battlefield 1, it’s important we keep in touch with what’s going on in this space.

Not only can we be inspired by the big end of town and even pick up a few design tips, we need to familiarise ourselves with the world in which our target audience is living.

What other games do you recommend we play… and why?

10 journals every e-learning professional should read

7 February 2017

I was delighted when Matt Guyan blogged 5 Books Every eLearning Professional Should Read in response to my 5 papers every learning professional should read.

I feel the urge to lob the ball back over the net, so I shall do so now with a list of 10 journals I believe every e-learning professional should read.

By “journals”, I mean academic periodicals that publish the results of empirical research.

By “read”, I mean scan the abstracts occasionally as time permits, while deep-diving into a particular paper if it arouses sufficient interest.

A tennis ball resting on a tennis racquet.

Here are the journals in alphabetical order. Each one is freely accessible.

  1. Australasian Journal of Educational Technology
  2. Canadian Journal of Learning and Technology
  3. Current Issues in Emerging eLearning
  4. Electronic Journal of e-Learning
  5. International Journal of Advanced Corporate Learning
  6. Journal of Educational Technology & Society
  7. Journal of Interactive Media in Education
  8. Journal of Online Learning Research
  9. Online Learning
  10. Research in Learning Technology

Do you have any others to add to the list?

E-Learning conferences in Australia in 2017

10 January 2017

Sydney is evidently the place to be for e-learning pro’s who are keen to develop their knowledge and skills this year. Even EduTECH, the darling of Brisbane’s educational technology scene, is travelling south for the winter.

Having said that, there are opportunities elsewhere, and more will emerge as time marches on. The following list of conferences is an organic one, so keep an eye on it as the year progresses.

If you are after workshops, webinars, or other PD offerings that don’t quite fit the definition of “conference”, may I refer you to the Australian Institute of Training and Development. You might also be interested in The eLearning eXperts’ eLearning Events Calendar.

A ferry on Sydney Harbour with the Sydney Harbour Bridge and the city in the background.

International Conference on E-Learning and Distance Learning
Sydney, 26-27 January 2017

International Conference on Education and E-Learning
Brisbane, 4-5 February 2017

International Conference on Virtual and Augmented Reality Simulations
Sydney, 18-21 February 2017

Learning Cafe UnConference
Sydney, 23 February 2017

iDESIGNX
Brisbane, 23 February 2017

Gamechangers Summit
Sydney, 28 February – 2 March 2017

Higher Education: Gen Next
Canberra, 1-3 March 2017

The Wheels of Knowledge Management
Melbourne & Canberra, 7 & 9 March 2017

National Blended Learning Conference
Sydney, 14-15 March 2017

Creative Tools for Engagement in the Public Sector
(Gamification)

Canberra, 21-23 March 2017

National FutureSchools Conferences
Melbourne, 23-24 March 2017

Connect Expo
Melbourne, 29-30 March 2017

Disruptive Innovation Week
Sydney, 30-31 March 2017

International Conference on Serious Games
and Applications for Health

Perth, 2-4 April 2017

AITD National Conference
Sydney, 11-12 May 2017

LX Conference
Online, 15-19 May 2017

CeBIT Australia
Sydney, 23-25 May 2017

Chief Learning Officer 2017
Sydney, 23-25 May 2017

EduTECH
Sydney, 8-9 June 2017

Online & E-Learning Summit
Sydney, 20-21 June 2017

Learning Analytics 2017
Sydney, 20-22 June 2017

Learning Innovation Summit 2017
Melbourne, 21 July 2017

Forward Government Learning 2017
Melbourne, 26-27 July 2017

Knowledge Management Australia 2017
Sydney, 1-3 August 2017

eLearnz eLab 2017
Sydney, 8-9 August 2017

Learning Cafe UnConference
Melbourne, 17 August 2017

Australasian Simulation Congress
Sydney, 28-31 August 2017

K-12 Digital Classroom Practice Conference
Melbourne, 2-3 September 2017

LearnX
Sydney, 6 September 2017

Blackboard Teaching & Learning Conference ANZ
Darwin, 6-8 September 2017

Educhange
Melbourne, 25-29 September 2017

The Future of Learning Conference
Sanctuary Cove, 28-29 September 2017

ASCILITE 2017
Toowoomba, 4-6 December 2017

Lanyard

If you are aware of another e-learning related conference down under in 2017, please let me know and I’ll add it to the list.

Cognitive Reality

7 December 2016

Yet another year has come and gone at the speed of light!

For me, 2016 has been the year in which the Virtual Reality rubber finally met the road, while Augmented Reality made a surprise splash into the mainstream via those pesky Pikachu.

As a consequence, VR & AR dominated much of my blogging attention this year. But they weren’t the be-all-and-end-all of the e-learning universe. Plenty of other topics occupied my mind, from 70:20:10 and 3D printing to the extended enterprise and our universally despised compliance training regime.

I hope you found something useful among my musings, and I invite you to catch up on any that you may have missed…

Pulp fiction cover entitled Amazing Wonder Stories: Cognitive Reality: Virtual Reality, Augmented Reality, and other stuff!

Virtual Reality and Augmented Reality

Other stuff

Vintage spaceship

To those who celebrate Christmas, I wish you a merry one, and I look forward to reconnecting with everyone in 2017.

Constructive criticism of Coursera

23 November 2016

Well it’s taken me over 3 and a half years, but I’ve finally completed another mooc.

I use the term completed loosely, because while I consumed all the content, I didn’t submit any of the assignments. In other words, I completed the course as far as my personal learning needs are concerned, while still feeding the naysayers’ MOOCs-are-a-failure-because-their-completion-rate-is-low argument.

The mooc in question was e-Learning Ecologies: Innovative Approaches to Teaching and Learning for the Digital Age by the University of Illinois on the Coursera platform. I found the Australian accents of the instructors a pleasant surprise, and the quality of the content top-notch.

The course revolved around 7 affordances of e-learning “ecologies”, with 2 presented each week. I have put the word ecologies in inverted commas because I would have used the term “pedagogies” instead. Nonetheless, while most e-learning professionals would be familiar with (or at least aware of) each of the affordances, I found it worthwhile to review them in turn, which also provoked deep tangential thinking.

Speaking of tangents, one of the instructors supplemented his presentations with interesting vignettes about his educational heroes from history, which I found both informative and engaging.

Pulp fiction cover entitled Amazing Wonder Stories: Cognitive Reality: Virtual Reality, Augmented Reality, and other stuff!

Despite my overall satisfaction with this course, however, I experienced yet again a couple of perennial bugbears. Accordingly I offer the following points of constructive criticism to Coursera.

1. Lack of instructor interaction.

I am sensitive to the “massive” in mooc, and appreciate the fact that the instructors can’t possibly respond to every contribution in the social forum.

However, I found their total lack of participation really quite odd, especially in the early days when I seemed to be the only one posting anything.

Given the subject matter of this course, it’s also ironic!

2. Obscure pricing.

It may be widely known among enthusiasts that moocs are free, but this fact is not widely known among the general population.

I’ve lost count of the number of times my colleagues have contacted me to double- and triple-check that the Coursera courses which I have curated for them are indeed free. Either the price (i.e. $0 or “FREE”) is not mentioned, or the effectively meaningless “Audit” is used in its place.

Coursera’s push towards paid courses – which, by the way, are not moocs – only serves to muddy the waters.

I don’t know if it’s due to Coursera’s genesis in Higher Education or for some other reason, but it’s evident they do not understand their prospective customers in the corporate sector.

3 uses of Virtual Reality in workplace education

19 July 2016

I’m always surprised when someone makes a sweeping declaration such as “No one’s using virtual reality in the workplace”. I heard this very statement recently at an e-learning conference. Yep, an e-learning conference.

Sure, VR is an emerging technology, but as 20 real-world examples of Virtual Reality can attest, early adopters are indeed putting it to use in the workplace.

I suspect the dismissiveness among some of our peers stems from their uncertainty about how they might apply it in their own contexts – particularly if that context is corporate.

However, I propose the opportunities for using virtual reality in the workplace – or more specifically, in workplace education – remain consistent across sectors according to the 3 use types that I outline below.

We corporate folks can learn from our peers in other sectors who are pursuing these uses, and translate their ideas in our own workplaces. All it takes is a bit of imagination.

1. Virtual reality can substitute the real environment.

Virtual reality may be a feasible alternative when the real thing is infeasible – perhaps due to expense, logistics, or sheer impossibility.

Exemplars that spring to mind include: Google Expeditions which teleports you to wonderful places like Machu Picchu; VR Mars which let’s you walk on the surface of the red planet; and The Body VR which takes you for a ride through the human circulatory system.

I don’t know about you, but I don’t see myself visiting any of these places anytime soon. But I can visit a duplicated environment now, virtually. Of course I’m not really there, but it’s the next best thing.

This substitutive use of VR is being leveraged by a range of players in the workplace. For example, real estate agents offer virtual property tours; hotels show off their rooms; while architects visualise their designs (and modify them quickly and cheaply). The technology allows us – their customers – to experience each environment without having to physically go there.

Similar applications are more difficult to envisage in corporate L&D, so my advice is to return to the value proposition of the substitutive use of VR. Ask yourself: where would you like your colleagues to visit though it is currently infeasible to do so?

In my case, my employer is currently trialling new-look “concept stores” to transform the provision of financial advice. This strategic imperative relates to the overarching transformation of our organisation, so it’d be great if all our employees (and prospective customers!) could experience our flagship store in-person. But with people in different locations all over the world, that’s never going to happen. A 360° virtual tour is a feasible alternative.

2. Virtual reality can prepare you for the real environment.

Virtual reality can be the first port of call when the real thing is high stakes – perhaps because it’s dangerous, emotionally charged, or financially sensitive.

Flight simulators are the obvious exemplar of this use of VR. These systems enable trainee pilots to test their skills and learn from failure in a replicated environment, without the fear of losing their life or causing millions of dollars worth of damage.

This preparatory use of VR is also being leveraged by a range of players in the workplace. For example, engineers preview the hazards of mining; electricians manipulate high-voltage switches; while someone I know in a rural fire service is looking into using 360° video to help volunteer firefighters get a sense of what to expect in a bushfire.

Again, similar applications are more difficult to envisage in corporate L&D, so my advice is to return to the value proposition of the preparatory use of VR. Ask yourself: what will your colleagues be doing that is high-stakes? Bearing in mind that in the corporate sense, “high stakes” is probably financial.

In my case, my employer is progressively remodelling our office building into an Activity Based Working environment. This represents a significant shift in how we go about our day-to-day business, so the project team has been running regular group tours to prepare each batch of employees who are scheduled to occupy the newly decked-out floors. I dare not calculate how many hours multiplied by the number of tour leaders and tour followers have been spent on this. A 360° virtual tour would have allowed everyone to learn the basics at their own pace at their own desk, without any loss of learning outcome.

3. Virtual reality can foster empathy.

Finally, but no less importantly, virtual reality can foster empathy by putting you in another person’s shoes.

An exemplar that springs to mind is Fear of the Sky which uses 360° photos to immerse you in Syrian towns ravaged by barrel bombs.

This empathic use of VR is also being leveraged by players in the workplace. For example, doctors experience the hospital system as an emergency patient; while aged care workers see life through the eyes of someone with dementia.

The need for empathy is not restricted to charity and healthcare. Consider a retail environment in which your sales people can interact with a virtual customer, then have them replay that experience through the eyes of the customer. I also see an opportunity with VR for police officers to experience what it’s like to be hassled on the street, and conversely, for the public to appreciate what it’s like to be a police officer.

Returning to the corporate sector, ask yourself: where are the social interactions? In my workplace, the retail sales example that I suggested could be similarly applied to financial advisers, while our claims assessors would benefit from experiencing our company in the shoes of a grieving claimant. Then there are meetings, presentations, performance appraisals, and myriad other scenarios to simulate.

VR headset

In summary, sweeping statements such as “No one’s using virtual reality in the workplace” are nonsensical. Plenty of people are using the technology in their workplaces, and they are doing so according to 3 use types.

The substitutive use of VR allows us to experience an environment without having to go to there; the preparatory use of VR allows us to experience an environment before we go there; while the empathic use of VR allows us to experience our own environment as someone else.

I encourage you to consider how you might explore each of these use types in your own workplace.

In the meantime, those who say it cannot be done should get out of the way of those doing it.

Educate everyone

19 April 2016

My all-time favourite example of augmented reality has been reinvented.

When I first saw BMW’s augmented reality glasses on YouTube over 8 years ago, I was excited. It heralded a new dawn in educational technology. A golden age in which learning & performance would be transformed.

Then… nothing.

For years afterwards, augmented reality seemed to be trapped in the mystical realm of what it “could” do in the future. Indeed it offered amazing potential, but with too few examples of the technology in use, not much reality was really being augmented.

More recently, Google Glass has been making in-roads, though I consider it more of a data display device than an AR headset. And Microsoft’s work on HoloLens is truly inspiring, but it’s not quite ready yet.

Then… BOOM!

At the 2016 Consumer Electronics Show, Hyundai unveiled its Virtual Guide. Overnight, the Korean boffins made BMW’s augmented reality glasses a reality for the rest of us.

Now, I use the term “overnight” with poetic licence. Hyundai actually unveiled its AR app in the previous year. And yes, there have been other practical applications of AR done by other companies. Heck, they’re not even the first car maker to do it.

But all that is moot, because the point is this is the first time in a long time that I’ve been impressed by a mainstream brand. To me, Hyundai stands out from the myriad other car makers as a leader – not only in innovation, but also in customer service.

I compare them to Honda, for example, whose Civic can’t even play the songs on my Samsung smartphone.

Surprised koala

Hyundai’s app prompted me to consider the relationship between e-learning and marketing in the corporate domain.

Traditionally, e-learning (along with the rest of L&D) is inward focused; its specialists are charged with developing the capability of the organisation’s employees. In contrast, marketing is outward focused; its specialists are charged with attracting more customers.

Indeed there has been consideration of combining marketing with e-learning to promote and motivate employee development, but how about the reverse? How about combining e-learning with marketing to engage customers?

As Hyundai has demonstrated, e-learning can be used as a vehicle to establish a leadership position for the brand. Yet it can do more.

Consider an insurance company. Like cars, this is another sector that is usually considered boring by the general public and faces stiff competition. How about another TV advertisement featuring a loving family and a dog and… yawn… sorry, I can’t be bothered finishing this sentence.

Instead, how about a customer education strategy that teaches the public the fundamentals of insurance, providing a clear explanation of the concept, untangling its mind-boggling options and variations, ultimately helping regular folks like you and me make better decisions about our finances.

The strategy might involve a YouTube channel, an expert-authored blog, a moderated discussion forum, a free webinar series, a corporate MOOC… all open to the public.

Could someone consume your wonderful content and buy their insurance from someone else? Of course, some people base their purchasing decisions solely on price. But many don’t. With the trust and goodwill your education generates, I’d wager that plenty of prospective customers will prefer the brand that empowered them.

At the very least, you’d attract more customers with an education strategy than without one.

So don’t just educate your staff. Educate everyone.