Tag: purpose

Why I blog

I’ve been blogging for several years now, and a question that continually pops up is why do I do it?

My answer has remained consistent over time.

I blog primarily for myself. I use writing as a vehicle for my thinking. By presenting my thoughts to the world, I need to understand them, and articulate them effectively for others to understand. And if other people learn something from my insights and experiences, then I’m delighted.

The tag line of my blog is provoking deeper thinking. I want us to escape the echo chamber, to use our own brains and come to our own conclusions. To go beyond the obvious and explore the implications. We all have different perspectives, and we operate under different circumstances, so there’s no “one answer” anyway.

Comments are the lifeblood of blogging. I welcome comments from my peers. We don’t even have to agree – in fact the discussion is often richer if we don’t – so long as the interaction is empathetic and mutually respectful. So yes, I invite everyone to add their voice to the conversation.

Who owns the photocopiers?

Debra Ellis asked recently: Does social media belong in Marketing or Customer Service?

I replied whimsically that the way I see it, asking who in the organisation owns social media is a bit like asking who owns the photocopiers.

Marketing and Customer Service – not to mention others such as Media Relations – each have their own contribution to make for the success of the group. So why wouldn’t they take charge of their respective social media initiatives? (Just like they take care of their own photocopying.)Various pegs in their right holes

Of course they should work together to maximise impact, but the point is:

Marketing should market and Customer Service should serve.

Ignorance is bliss

Time and time again I have seen new ideas (such as leveraging social media) stall in the corporate sector. Some call it analysis paralysis.

No one wants to stick their head out or, alternatively, dig in and do the dirty work. So they sit on the merry-go-round of meetings and proposals and committees and reviews and research and meetings…

Occasionally, someone highly pertinent to the conversation (yet inexplicably left out of the loop) will have the guts to give it a go – all the while blissfully ignoring protocol.

And it’s probably successful because it aligns to purpose.

On purpose

Who owns the photocopiers? Who cares!

They are tools that are used to achieve goals.

If using a photocopier is integral to your role, then use one. And if you don’t have one, then get one.

If you need authority or approval, get it. If you need advice, get it. If you need training, get it.

Do your job!