Virtual Duality

Posted 7 March 2017 by Ryan Tracey
Categories: virtual reality

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Something struck me during this year’s Virtual Reality Working Out Loud Week.

Billed as an event for “anyone who is working with or experimenting with virtual reality, whether that be at home, at school or at work”, this was the second time I had run it. Again I was keen for our peers in L&D and other industries to share what they are doing with this emerging technology.

At the time of writing this blog post, the #vrwolweek hashtag achieved 612,836 impressions on Twitter with an estimated reach of 350,292 accounts. Impressive indeed. Less impressive, however, is the fact that barely a dozen people shared an experience.

And this is what struck me… There is a gulf between those who talk about VR and those using it, and it appears this gulf is widening.

As last year’s 20 real-world examples of virtual reality attests, the technology is being applied by pioneers in various industries. This year unearthed additional examples in healthcare, transport, firefighting, education, special needs, gaming and tourism.

Screenshot of a Virtual Reality experience used to promote surgical gowns.

This year also highlighted folks such as Robert Ibisch, Flemming Funch, Lorraine Minister, M. Lovecraft, Simon Dueckert and Arun Pradhan who are actively experimenting with VR.

Screenshot of a Virtual Reality experience simulating a river canyon.

So that leaves approximately 350,000 people who have nothing to share. Is that because they can’t or because they won’t…? In any case, they didn’t.

As with so many other examples of technology, there is a division between the haves and the have nots. Yet among those who own a smartphone and can afford $20 for an entry-level headset, VR polarises the doers and the do nots.

10 journals every e-learning professional should read

Posted 7 February 2017 by Ryan Tracey
Categories: professional development, research

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I was delighted when Matt Guyan blogged 5 Books Every eLearning Professional Should Read in response to my 5 papers every learning professional should read.

I feel the urge to lob the ball back over the net, so I shall do so now with a list of 10 journals I believe every e-learning professional should read.

By “journals”, I mean academic periodicals that publish the results of empirical research.

By “read”, I mean scan the abstracts occasionally as time permits, while deep-diving into a particular paper if it arouses sufficient interest.

A tennis ball resting on a tennis racquet.

Here are the journals in alphabetical order. Each one is freely accessible.

  1. Australasian Journal of Educational Technology
  2. Canadian Journal of Learning and Technology
  3. Current Issues in Emerging eLearning
  4. Electronic Journal of e-Learning
  5. International Journal of Advanced Corporate Learning
  6. Journal of Educational Technology & Society
  7. Journal of Interactive Media in Education
  8. Journal of Online Learning Research
  9. Online Learning

  10. Research in Learning Technology

Do you have any others to add to the list?

E-Learning conferences in Australia in 2017

Posted 10 January 2017 by Ryan Tracey
Categories: conference

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Sydney is evidently the place to be for e-learning pro’s who are keen to develop their knowledge and skills this year. Even EduTECH, the darling of Brisbane’s educational technology scene, is travelling south for the winter.

Having said that, there are opportunities elsewhere, and more will emerge as time marches on. The following list of conferences is an organic one, so keep an eye on it as the year progresses.

If you are after workshops, webinars, or other PD offerings that don’t quite fit the definition of “conference”, may I refer you to the Australian Institute of Training and Development. You might also be interested in The eLearning eXperts’ eLearning Events Calendar.

A ferry on Sydney Harbour with the Sydney Harbour Bridge and the city in the background.

International Conference on E-Learning and Distance Learning
Sydney, 26-27 January 2017

International Conference on Education and E-Learning
Brisbane, 4-5 February 2017

International Conference on Virtual and Augmented Reality Simulations
Sydney, 18-21 February 2017

Learning Cafe UnConference
Sydney, 23 February 2017

iDESIGNX
Brisbane, 23 February 2017

Gamechangers Summit
Sydney, 28 February – 2 March 2017

Higher Education: Gen Next
Canberra, 1-3 March 2017

The Wheels of Knowledge Management
Melbourne & Canberra, 7 & 9 March 2017

National Blended Learning Conference
Sydney, 14-15 March 2017

Creative Tools for Engagement in the Public Sector
(Gamification)

Canberra, 21-23 March 2017

National FutureSchools Conferences
Melbourne, 23-24 March 2017

Connect Expo
Melbourne, 29-30 March 2017

Disruptive Innovation Week
Sydney, 30-31 March 2017

International Conference on Serious Games
and Applications for Health

Perth, 2-4 April 2017

AITD National Conference
Sydney, 11-12 May 2017

LX Conference
Online, 15-19 May 2017

CeBIT Australia
Sydney, 23-25 May 2017

Chief Learning Officer 2017
Sydney, 23-25 May 2017

EduTECH
Sydney, 8-9 June 2017

Online & E-Learning Summit
Sydney, 20-21 June 2017

Forward Government Learning 2017
Melbourne, 26-27 July 2017

Knowledge Management Australia 2017
Sydney, 1-3 August 2017

eLearnz eLab 2017
Sydney, 8-9 August 2017

Learning Cafe UnConference
Melbourne, 17 August 2017

Australasian Simulation Congress
Sydney, 28-31 August 2017

K-12 Digital Classroom Practice Conference
Melbourne, 2-3 September 2017

LearnX
Sydney, 6 September 2017

Blackboard Teaching & Learning Conference ANZ
Darwin, 6-8 September 2017

Educhange
Melbourne, 25-29 September 2017

ASCILITE 2017
Toowoomba, 4-6 December 2017

Lanyard

If you are aware of another e-learning related conference down under in 2017, please let me know and I’ll add it to the list.

Cognitive Reality

Posted 7 December 2016 by Ryan Tracey
Categories: blogging, e-learning

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Yet another year has come and gone at the speed of light!

For me, 2016 has been the year in which the Virtual Reality rubber finally met the road, while Augmented Reality made a surprise splash into the mainstream via those pesky Pikachu.

As a consequence, VR & AR dominated much of my blogging attention this year. But they weren’t the be-all-and-end-all of the e-learning universe. Plenty of other topics occupied my mind, from 70:20:10 and 3D printing to the extended enterprise and our universally despised compliance training regime.

I hope you found something useful among my musings, and I invite you to catch up on any that you may have missed…

Pulp fiction cover entitled Amazing Wonder Stories: Cognitive Reality: Virtual Reality, Augmented Reality, and other stuff!

Virtual Reality and Augmented Reality

Other stuff

Vintage spaceship

To those who celebrate Christmas, I wish you a merry one, and I look forward to reconnecting with everyone in 2017.

Constructive criticism of Coursera

Posted 23 November 2016 by Ryan Tracey
Categories: MOOCs

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Well it’s taken me over 3 and a half years, but I’ve finally completed another mooc.

I use the term completed loosely, because while I consumed all the content, I didn’t submit any of the assignments. In other words, I completed the course as far as my personal learning needs are concerned, while still feeding the naysayers’ MOOCs-are-a-failure-because-their-completion-rate-is-low argument.

The mooc in question was e-Learning Ecologies: Innovative Approaches to Teaching and Learning for the Digital Age by the University of Illinois on the Coursera platform. I found the Australian accents of the instructors a pleasant surprise, and the quality of the content top-notch.

The course revolved around 7 affordances of e-learning “ecologies”, with 2 presented each week. I have put the word ecologies in inverted commas because I would have used the term “pedagogies” instead. Nonetheless, while most e-learning professionals would be familiar with (or at least aware of) each of the affordances, I found it worthwhile to review them in turn, which also provoked deep tangential thinking.

Speaking of tangents, one of the instructors supplemented his presentations with interesting vignettes about his educational heroes from history, which I found both informative and engaging.

Pulp fiction cover entitled Amazing Wonder Stories: Cognitive Reality: Virtual Reality, Augmented Reality, and other stuff!

Despite my overall satisfaction with this course, however, I experienced yet again a couple of perennial bugbears. Accordingly I offer the following points of constructive criticism to Coursera.

1. Lack of instructor interaction.

I am sensitive to the “massive” in mooc, and appreciate the fact that the instructors can’t possibly respond to every contribution in the social forum.

However, I found their total lack of participation really quite odd, especially in the early days when I seemed to be the only one posting anything.

Given the subject matter of this course, it’s also ironic!

2. Obscure pricing.

It may be widely known among enthusiasts that moocs are free, but this fact is not widely known among the general population.

I’ve lost count of the number of times my colleagues have contacted me to double- and triple-check that the Coursera courses which I have curated for them are indeed free. Either the price (i.e. $0 or “FREE”) is not mentioned, or the effectively meaningless “Audit” is used in its place.

Coursera’s push towards paid courses – which, by the way, are not moocs – only serves to muddy the waters.

I don’t know if it’s due to Coursera’s genesis in Higher Education or for some other reason, but it’s evident they do not understand their prospective customers in the corporate sector.

Psst…! 10 more tips for sales reps

Posted 15 November 2016 by Ryan Tracey
Categories: sales

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When I wrote Psst…! 15 inside tips for sales reps five years ago, I braced for a backlash. But that didn’t happen.

Indeed, I had taken pains to explain that I appreciate the challenges of this line of work, and that I was sharing my insider’s view to engineer a win-win outcome for all of us.

Evidently this was graciously received, as several people contacted me offline to thank me for my frankness. One sales manager even distributed my article to each of his team members for mandatory reading.

But alas, since writing the article I have racked up a number of other bugbears to which sales reps wittingly or unwittingly subject me and, no doubt, other prospective clients.

So if you are a sales rep, please refer to my additional tips below and use them to your advantage. If you are a potential client, please share your own bugbears with me via a comment…

Thanks for connecting with me on LinkedIn and then messaging me 5 minutes later with a sales pitch.

1. Social selling is a different animal.

In this age of social media, I’m flabbergasted by those who use the medium to find me, request a connection, then start pitching. There’s a concept called quid pro quo that’s sorely missing from their repertoire.

I’m active on Twitter and I write this blog, so why not engage with me on these platforms first? If you contribute something substantive, I’ll respect you for it.

I’m also curious as to why such a “big fan” has never ever liked a tweet or contributed a comment.

2. You’re not on the agenda.

I attend conferences to learn. If you want to meet me there, I’d be delighted, but please don’t request a meeting. I prefer to attend the presentations I paid for, and enjoy the breaks in-between.

Do feel free to introduce yourself to me at an opportune moment. That’s networking ;-)

3. No one likes a wolf in sheep’s clothing.

If you ask me to give you feedback on your new widget, don’t repay my courtesy by pressuring me into buying it.

If I help you out by suggesting speakers or topics for your upcoming event, don’t ask me to sell it.

My time and expertise are valuable. I don’t need to spend either on you.

4. The belt-and-braces look is never in fashion.

You are welcome to call me or send me an email – but not both.

It’s really annoying when you leave me a voicemail telling me you’re sending me an email.

5. Your email is not a magic spell.

No, I don’t remember that email you sent last week. I read it, but I get emails from sales reps daily. If I didn’t reply to yours, it’s because I don’t need what you’re offering.

If I do reply saying thanks but no thanks, please don’t insult my intelligence by trying to argue otherwise.

And what’s with the threatening disclaimer? If I “inadvertently” share the content, then I’m a criminal?! That’s no way to treat a potential customer. If your legal department is so afraid of what I might do with your unsolicited message, please don’t send it.

6. Your VIP is my VUP.

Honestly I don’t care if a bigwig from your head office is flying into town. I have my own bigwigs to worry about!

7. We’re not on Dragons’ Den.

I have no interest in “partnering” with you, nor do I seek an opportunity to divulge our strategy to you.

8. If dad says no, don’t ask mum.

Please be aware that my colleagues forward all your emails to me.

9. A cartoon is not a “product tour”.

This one’s more for your marketing department, but it’s good for you to know.

An upbeat animation about your product is a glorified advertisement. I don’t trust advertisements.

In contrast, a product tour shows me your product in action, and provides me with enough information to make a judgement call as to its usefulness and usability.

I won’t sign up for a demo to get this basic info, nor will I contact your sales team. I fear doing so will condemn me to the hard sell.

10. Chickens always come home to roost.

In Australia we have the Goods & Services Tax. By hiding the GST from your quote, you may make your product or service appear cheaper, but I’ll find out the real cost sooner or later.

Then you’ll be as popular as the tax man.

How to fix our senseless compliance training

Posted 4 October 2016 by Ryan Tracey
Categories: compliance, learning management

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All big organisations have a Learning Management System.

It’s used to track and record the training that the employees do. In practice, it tends to be used to administer compliance training, though it can be much broader than that.

And this is a good thing. Despite the scorn that LMS’s attract, we should be tracking and recording the training that our employees do – especially compliance training.

Looking down at the buildings and streets of Sydney

But here’s the rub…

Let’s say I work at Bank A. I do all my compliance training within the first 3 months of starting at the company, and I keep those certifications up to date every 2 years. That’s normal.

Then I get a job at Bank B. But because my training records are locked up in Bank A’s LMS, I have to do my compliance training all over again.

This does not make any sense, because the laws governing privacy, anti money laundering, OH&S, and all the other topics, are the same for both banks! If I’m compliant at Bank A, odds are I’m compliant at Bank B as well.

I see re-doing my compliance training as a problem, not just because it’s an inconvenience for me personally, but also because the financial services sector alone employs half a million people in Australia. That’s a lot of people, a lot of movement, a lot of training hours, and a lot of wastage.

There has to be a better way, and as I explain in the video below, I propose the accreditation of compliance training with open badges as the solution.

Now some people misunderstand this idea, and they’ll say it’s not the role of the regulator to train a company’s employees. And I agree, but that’s not the idea.

The idea is that the regulator accredits the training that is delivered by the company to its employees, and authorises the issuing of the official badges for that training.